Can I pick up my purchased item from your store in Wellington?

No – all products purchased online are shipped straight from our distribution warehouse to your door.

Where do you ship to?

We ship to New Zealand addresses only.

How much is the freight/shipping?

We offer free freight and shipping on all products purchased through our website to a New Zealand address.

How do I return a product?

You can read our returns policy here: www.buytoolsonline.co.nz/returns-policy/

How can I pay for my purchase(s)?

All payments are processed through a secure Payment Express gateway – we accept Visa and Mastercard for our online store.